購物說明

親愛的顧客您好,感謝您選擇裕珍馨,目前官網已改版上線,為了使線上網路功能逐步升級到位,國際宅配購物車將會逐步開放;

如您近期有海外宅配需求,為了確保您的訂購資訊,請您點選【海外訂購.xlsx】,開啟雲端連結後,點選左上角「檔案」,並以試算表(excel)格式下載,完成填寫後寄至海外專員聯絡信箱 y00834@yjs.com.tw ,將由專員一對一協助您處理訂購等相關事宜,並請詳閱訂購注意事項,感謝您的配合。

 

※訂購注意事項※

1. 海外訂單固定於周二寄出,無法指定到貨日,到貨時間須依貨運實際狀況為準。如遇重大傳染疾病、天災人禍等,與國際情勢相關之非預期因素影響,即有較大可能延遲到貨。

2. 礙於法規限制,未提供含有肉類、蛋黃之商品海外寄送。例如:滷肉綠豆椪、蛋黃酥、四喜Q餅。

3. 裕珍馨官網國際宅配將逐步開放,目前由專員一對一協助處理訂購事宜,請您填寫海外訂購單回傳至海外專員聯絡信箱 y00834@yjs.com.tw。

4. 專員收到您的訂單後,將依您選購的商品總材積/重量計算海外運費,透過信箱提供訂單明細、訂單總金額、付款連結,如確認無誤再進行付款以完成訂單;出貨後會提供物流追蹤編號,您可以隨時查閱配送進度。

5. 如需寄送海外訂購單以外之商品,敬請於訂購前查明國家之出入境規定,如遇海關扣留或其他情形導致無法如期收貨,本公司不負相關責任。

6. 如有其他訂購事宜,歡迎來信客服信箱 contact@yjs.com.tw。

 

※ 寄往中國大陸(不含港澳)海外訂單之重要提醒 ※

目前寄往中國大陸(不含港澳)之海外訂單使用中華郵政 International Express Mail Service(簡稱EMS)配送,有鑑於中國大陸海關總署於111年8月1日起公告,未完成生產企業註冊更新的業者,產品將暫停進口;為了顧客送禮或自用需求,裕珍馨仍會協助配送,如遇卡關、國際情勢等非預期狀況導致無法到貨,請顧客須自行承擔風險,裕珍馨恕不負責,造成不便敬請見諒。

 


  YuJanShin's  new official website is online, expect to progress more function, the international service is processing by coordinator. Please fill out the Overseas order  and sent to ‘’y00834@yjs.com.tw,’’ we will serve you as soon as possible.

  After opening the cloud link, click the file and download it in excel.

*Shipping Guide*

1. Overseas orders are shipped on Tuesday, delivery date is depend on shipping company.(Can’t available for delivery)

There is a very high possibility of cargo delay, due to the infectious diseases, natural and man-made disasters, and the unanticipated factors related to the international situation.

2. According to the law, the specific products ( such as: Mung Bean&Meat Pastry, Yolk pastry and Q pastry of four happiess )  are not available to ship overseas due to they contains braised pork and yolk.

3. YuJanShin's  new official website is online, expect to progress more function, the international service is processing by coordinator. Please fill out the Overseas order and sent to  y00834@yjs.com.tw, we will serve you as soon as possible.

4. After receiving your order, the specialist will calculate the overseas shipping fee based on the total volume/weight of the goods you purchased, and provide the order details, total order amount and payment link via e-mail. The order is completed after payment is made. A logistics tracking number will be provided after shipment, and you can check the shipment progress at any time.

5. If you need to send goods other than those on the overseas purchase order,please check the entry and exit regulations of the country you want to send to before ordering. YuJanShin is not responsible for the inability to receive the goods as scheduled due to customs detention or other circumstances.

6. If you have any other ordering questions, please contact YuJanShin's customer service e-mail 「contact@yjs.com.tw」.

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